
The HOW of Leading a Quest for Student Wellbeing
FOLLOWING up - where does your AI action plan fit in the bigger picture?
We left off last time after successfully holding an Appreciative Inquiry [1] process into student wellbeing, and creating a very actionable plan to implement the recommendations. But – no rest for the wicked! As a leader of this quest for student wellbeing, we want to be able to make sure that what we have planned and put into place has done what it intended. We also need to see where this piece of the puzzle fits in the bigger picture over time.
For these reasons, this blog post, we’ll be looking from the perspective of a school that has been working at implementing their student wellbeing plan for two and a half years; a real life example by some very clever cookies.
The clever cookies in question are Professor Lea Waters and Dr Mathew White – who are both academics and practitioners of student wellbeing, and well known for this on the national and international stage. The two collaborated in authoring an article in the International Journal of Wellbeing [2] which was a case study of a school wellbeing initiative which started with an AI process – just like that which has been described in previous blog posts. (Many thanks to Dr Dan Weijers, the editor of the IJW, for providing permission to reproduce Figure 1 and Table 1 from the article!)
Have a gander at Figure 1. In the figure, you can see three main ‘phases’ for implementing a student wellbeing initiative used in the Waters and White case study. I‘ll cover these three very briefly piece by piece.
imageDevelopment Phase
To help orient you, the part we’ve been focussed on in blogs so far has been an AI process, going through the four stages of Discover, Dream, Design, and Deliver. This is also called the 4D process (for obvious reasons) – and if you use the 4D process with all staff in a single day, it might even be called an AI Summit, as it is in the first dot point in Figure 1.
You can see we’ve focused intensely in this series of blog posts on the Development Phase, so this probably needs the least description… A key difference from what we’ve discussed is that their process resulted in 8 initiatives, which is good to remember for the next section. Now you’re oriented, let’s move on!
Implementation Phase
Here’s something new. Remember the 4D process? In this case study, the school then went on to have the entire leadership team trained by an external facilitator in using the 4D process – who then used the process to roll out the student wellbeing action plan, reflect on the plan, and further develop the plan as it went along. Can you imagine the good vibes generated by having leadership continually ask “What’s going well here? What’s a strength you can tell me about in what we’re doing? How are things at their best? What’s your dream for moving forward?” We’re starting to talk about changing the climate in the school when we get to this stage, aren’t we? It’s following the next logical step – not just being about student wellbeing, but the wellbeing of all. At this point, some of you might be wondering whether this case study is a one-off – isn’t this a bit too pie-in-the-sky? Can Appreciative Inquiry really be used to keep staff accountable? To review staff performance? Yes, and yes. AI has had good results in terms of managing staff – fostering engagement by building collaboration and buy-in [3], (maybe we can talk about that more in another series of blogs!) In the Waters and White case study, the school even used the 4D process in staff meetings and in the classroom. By the end of two and a half years, they’d made significant progress – have a quick squiz at Table 1 for an overview:
Table 1: Fifteen wellbeing initiatives implemented at the school over two-and-a-half years
* Initiatives that were put forward by staff at the AI Summit that had already been identified as action steps by the senior leadership team.
You can see the power of an approach like this – where staff can comment on, have continual feedback into, and continue to build the student wellbeing approach. Collaboration is high, isolation is low (we know isolation or silo-ing can be a big energy-sap) and bottom-up initiatives are allowed to have a voice, or even flourish. Just as importantly, leadership is maintained – it’s not a case of everyone saying what they like and doing what they want. Everyone knows that they’re to work within the 4D process if they want to work on the student wellbeing initiative; putting everyone on the ‘same page’… rather than everyone running in all directions.
Monitoring Phase
Let’s get back to the three phase structure from Figure 1. As you look at those three dot points, what do you notice? The first point is where students and staff invited to have input into the way wellbeing will be measured. Secondly, the results of that measurement are fed back to all stakeholders, parents, students and staff. Thirdly, training is provided based on what’s found through measuring wellbeing. Sound familiar? Yes. This monitoring phase could very well be a reflection of the first phase, the Development Phase – it is a condensed 4D process, i.e. an AI process of Discover, Dream, Design, and Deliver, bringing the entire implementation full circle (notice on Figure 1 how there’s even an arrow leading back from Monitoring to Implementation). At this stage, we’re now looking at culture change. We have come full circle. If in the last phase we were looking at climate, that is, how things are at a particular point in time for the organisation – now we’re looking at sustaining that change, building on that change, making that change part of how we do thing here in an ongoing way over time, affecting people over time – affecting the culture of the school. Wellbeing change is, of course, not a process that runs its course, but a cyclical process over time. Not going in circles for the point of going in circles, but seeking always how better to live the dream, how to celebrate what has worked and build on it – seen from a side angle, hopefully more like an ascending spiral rather than mere circles.
Full Circle
This also brings us ‘full circle’ – I hope that this series of posts on leading a quest for student wellbeing has in some way benefitted you and those who you serve through your work, be they staff, student or other.
[1] Srivastva, S. and D. Cooperrider, Appreciative Inquiry into Organizational Life. Research in organizational change and development, 1987. 1.
[2] Waters, L. and M. White, Case study of a school wellbeing initiative: Using appreciative inquiry to support positive change. International Journal of Wellbeing, . 5(1): p. 19-32.
[3] Kluger, A. N., & Nir, D. (2010). The feedforward interview. Human Resource Management Review, 20(3), 235-246.
